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Cookie policy

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COOKIE POLICY

Use of cookies on the website of Global Exchange Denmark ApS (hereinafter, “GLOBAL EXCHANGE”)

The website of Global Exchange (hereinafter, “the Website” or “Site”) uses its own and third-party cookies and online identifiers (hereinafter, the “Cookies”) which, depending on their type, ensure correct functioning and access, and analyse the users’ usage of the Sites to enhance or personalise their browsing experience.

In this policy, we set out how these technologies work on our Website.

This policy may be updated, and we therefore suggest you review it regularly.

WHAT ARE COOKIES?

Cookies are small information files that are sent to and stored in the device you use to access the Website (PC, mobile phone, tablet, connected TV etc.), and which facilitate the use of the Website, in order to offer a better service.

The Website uses both its own cookies and those of third parties that help us to improve quality. They enable us to compare, remember, monitor and understand how our users browse, identifying what they find useful and what they do not, thus allowing us to improve the browsing process.

The Cookies used on the Website do not harm your device and only serve to enhance the services offered.

We use the following technologies in addition to cookies:

Tags - technologies that, unlike cookies, do not store information in your browser but rather transfer information on your browsing through our Website or that of a third party. We can use these technologies to ascertain if you have visited a specific section of the Website.

Online identifiers - these store information on the user, device or browser in order to link the activity, interests or profiles to customise the messages sent to users.

The list below gives a short explanation of the types of cookie used.

Technical cookies: those enabling a user to browse through a website, platform or application and to use different options or services available on these, such as monitoring traffic and data communication, logging into a session or accessing sections with restricted access.

Personalisation or preference cookies: those enabling a user to access the service with certain general characteristics, predefined according to a series of criteria in the user’s terminal such as, for example, the language, the type of browser, etc.

Analytical or measurement cookies: those enabling the tracking and analysis of the behaviour of the users of the Websites to which they are linked. The information collected through this type of cookie is used to monitor the activity on Websites, applications or platforms, and to develop user browser profiles.

Session cookies: these are designed to collect and store data while a user accesses one of our Websites. They are usually used to store information that is only useful for providing the service requested by the user in a single session. In other words, they are temporary and are eliminated when a session ends.

Persistent cookies: these are cookies that remain on the terminal and can been accessed and used over a period of time defined by the cookie owner, running from a few minutes to several years.

Own cookies: these are created and managed by GLOBAL EXCHANGE.

Third-party cookies: these are managed by analysis and technical service providers not related to GLOBAL EXCHANGE.

Some cookies are necessary to ensure the Website functions properly or to respond to your requests as a user (e.g. changing language or settings). Provided these cookies comply with prevailing legal requirements, they will therefore remain enabled and cannot be disabled. We will always inform you of this type of cookies in these specific cases.

WHICH COOKIES ARE USED ON GLOBAL EXCHANGE'S WEBSITES?

OWN COOKIES
Types of cookie Name Duration Purpose

Technical cookies

COOKIE_SUPPORT

1 year

These manage a user’s last access to browse Global Exchange’s Websites and use the different options or services on them, to record the items in an order, to process a purchase order, submit a subscription request or use security features during browsing.

They will never be used to collect information for the purpose of showing you personalised advertising.

A user identifier per session, the date and time of the last access by the user, and settings needed to browse the Website and its content.

These cookies are necessary for the Website to function, and so will always be enabled and cannot be disabled.

JSESSIONID

Session

LFR_SESSION_STATE

Session

ID

Session

COMPANY_ID

Session

politica_cookies

1 year

This is used to show the cookies banner on the Website.

These cookies are necessary for the Website to function, and so will always be enabled and cannot be disabled.

Personalisation or Preference cookies

GUEST_LANGUAJE_ID

1 year

These allow us to specify or personalise some features of the general user settings on the Website; Specifically, the language preferred by the user and type of browser used to access the Site.

Your consent is required for these cookies to be used, and may be withdrawn at any time.

 

THIRD-PARTY COOKIES
(The information below has been provided by these third parties)
Type of cookie Name Duration Owner Purpose

Technical cookies

AWSALBCORS

7 days

Amazon Web Services (AWS).

This maps which server is serving the visiting user. This is used to optimise the user’s experience by balancing the load.

This cookie is essential for the Website to function.

AWSALB

7 days

Amazon Web Services (AWS).

Analytical or measurement cookies

1P_JAR

1 month

Google

A cookie that transfers data to Google to offer more attractive advertising.

Your consent is required for these cookies to be used, and may be withdrawn at any time.

NID

6 months

Google

Cookies loaded by Google services, such as reCaptcha and content search and sharing services in Google+, among others.

Your consent is required for these cookies to be used, and may be withdrawn at any time.

CONSENT

17 years

Google

_ga

2 years

Google, Inc.

This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s most commonly-used analytics service.

This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request on a site and used to calculate visitor, session and campaign data for website analysis reports. The information generated by the cookie about your use of the Website (including your IP address) will be sent to and stored by Google on servers in the United States. Google will use this information on behalf of Global Exchange for the purpose of tracking your use of the Websites, compiling activity reports and providing other services related to Internet activity and use. Google will not associate your IP address with any other data held by Google.

These are preconfigured to expire after two years, although website owners can change this.

Your consent is required for these cookies to be used, and may be withdrawn at any time.

Add-on to reject or disable cookies:
https://tools.google.com/dlpage/gaoptout

_gid

1 day

Google, Inc.

This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s most commonly-used analytics service.

It logs a unique identifier used to generate statistical data on how a visitor uses the Website in a single day.

The information generated by the cookie about your use of the Website (including your IP address) will be sent to and stored by Google on servers in the United States. Google will use this information on behalf of Global Exchange for the purpose of tracking your use of the Websites, compiling activity reports and providing other services related to Internet activity and use. Google will not associate your IP address with any other data held by Google.

Your consent is required for these cookies to be used, and may be withdrawn at any time.

Add-on to reject or disable cookies:
https://tools.google.com/dlpage/gaoptout

gat_UA-

0 days

Google, Inc.

This is a pattern type cookie set by Google Analytics, where the pattern element in the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

The information generated by the cookie about your use of the Website (including your IP address) will be sent to and stored by Google on servers in the United States. Google will use this information on behalf of Global Exchange for the purpose of tracking your use of the Websites, compiling activity reports and providing other services related to Internet activity and use. Google will not associate your IP address with any other data held by Google.

Your consent is required for these cookies to be used, and may be withdrawn at any time.

Add-on to reject or disable cookies:
https://tools.google.com/dlpage/gaoptout

Personalisation or Preference cookies

Vuid

1 year

Vimeo

These cookies store information about how Vimeo videos are used, in order to make improvements and gather information on our productivity.

Vimeo uses Google Analytics cookies when its videos are used.

Your consent is required for these cookies to be used, and may be withdrawn at any time.

 

COOKIE CONFIGURATION

By clicking “Accept”, you automatically authorise Global Exchange to store all the cookies specified in this policy on your device.

On the contrary, if you select the option “Configure and reject cookies” option, you can specify which categories of cookie you authorise us to store on your device, and which you do not.

We will not store any cookies on your device until you select one of these two options.

Please note that the most popular browsers have security features and settings so that you can prohibit the installation of cookies and/or other systems for gathering browsing data on your device.

You can configure your browser to reject cookies, although this could (depending on the purpose of the cookies in question) fully or partially affect the normal functioning of the Websites, or your access to some of the services on these Websites. For example, it may not be possible to execute certain transactions, use particular functionalities or access some of the content on our Sites.

Depending on the browser you’re using, you can follow this path to change your cookie settings:

  • Google Chrome: More → Settings → Privacy and security → Cookies and site data → See all cookies and site data → Remove all → Clear all
  • Mozilla Firefox: More → Options → Privacy and security → Cookies and site data → Block cookies and site data → Remove all → Save changes → OK
  • Internet Explorer: Internet options → General → Delete browsing history → Uncheck everything except temporary cookies and files → Delete → OK
  • Safari: Preferences → Privacy → Manage website data → Remove all
  • Edge: Three dots → History clock icon → Clear browsing data → Cookies and data stored → Delete

Please note that if you accept third-party cookies, you must delete them from the browser settings or the system provided by the third party itself, indicated in the “Third-party cookies” table in the previous section.

COOKIE POLICY UPDATES AND AMENDMENTS

GLOBAL EXCHANGE may change this Cookie Policy in response to new legal or regulatory requirements or to bring it into line with the instructions issued by the Data Protection Authority. You will be notified via a message on the Website of any significant amendments to this Cookie Policy.

Global Exchange is not responsible for the content and accuracy of the cookie and privacy policies of third parties included in this Cookie Policy.

If you have any questions or concerns regarding this Cookie Policy, you can contact Global Exchange at arco@globalexchange.dk.

If you have any questions about personal data processing, please refer to our Privacy Policy.

If you want to set your cookies, please click on the button:

Set cookies

Policy updated version at July 2021

At Global Exchange we specialise in currency exchange services:

  •   325 branches in 22 countries
  •   More than 2,500 employees
  •   More than 8 million Customers a year
  •   More than 22,000 transactions a day
  •   Rendering services 24/7